This course equips supervisors with the skills needed to balance formal supervision sessions with ongoing, informal coaching. Participants learn how to plan and lead effective one‑on‑one meetings, provide clear and consistent feedback, and document supervision activities in alignment with organizational expectations. The training emphasizes building a supportive, accountable work environment where employees can grow, contribute, and meet performance standards.
Effective supervision is more than holding a scheduled meeting. It involves building consistent communication, providing ongoing guidance, recognizing employee strengths, addressing challenges early, and creating clear expectations for performance.
The Retention Driven Supervisor provides practical guidance for balancing formal supervision sessions with the informal coaching and support that happens throughout the workday. Participants will learn how to prepare for and lead productive one-on-one supervision sessions, structure meaningful conversations, provide clear and actionable feedback, and follow up on employee goals and concerns.
The course also explores how supervisors can recognize strengths, address performance issues professionally, document supervision activities, and maintain accountability while creating a supportive environment for employee growth. By combining structured supervision with consistent informal coaching, supervisors can strengthen communication, improve employee performance, and contribute to a workplace where employees are more likely to feel valued, supported, and engaged.
This course is designed for supervisors, team leads, managers, and anyone responsible for employee performance, professional development, or day-to-day staff oversight — across any sector or industry.
Real-world techniques you can apply immediately in your next supervision session.
Improved feedback and coaching techniques that build trust and drive performance.
A clear, repeatable framework for structuring both formal and informal supervision.
Greater confidence in managing performance, addressing concerns, and supporting development.
15 Sections
90 Minutes
Mixed Media
Any Device
Self-Paced
Lifetime